The court may be configured to return a document to the filer through TrueFiling so further actions can be performed.
For example, if one filing document in a submitted bundle is corrupted and unreadable, instead of rejecting the entire bundle, the clerk may return that filing document so the filer can replace it with an uncorrupted version.
The clerk may return a filing document so a:
Filing document can be added and submitted
Submitted filing document can be replaced
Fee may be paid for a previously submitted filing bundle.
The clerk may also return a filing document through TrueFiling and provide the opportunity for the filer to execute one of multiple actions. For example, if a filing document was submitted with a fee waiver request, and the waiver was denied, the clerk can return the filing document with the option for the filer to pay the fee (instead of getting it waived) or uploading a document that would allow the fee waiver to be approved (such as proof of indigence).
If the clerk returns a filing document that requires more than one action be executed, separate Returned line items will be listed on the Status Updates tab, and each action would be required.
A Returned filing document is listed on the History page beneath:
My History if you were the Filer or the Submitter
My Network's History if you are connected to the Filer or the Submitter
In some court systems, a connection must grant you permission to view their filing history. If a connection has not granted you this permission, that connection's filing bundles are not listed.
My Organization's History
if you submitted the document on behalf of a TrueFiling organization.
This option is available only if you are a member of a TrueFiling
organization, and the Organization Administrator has granted you permission
to view its history. Click 
here
to learn how the Administrator may configure your access to your organization's
history. See Organizations
in TrueFiling to learn more.
If you originally submitted the Returned document (that is, you are the Submitter), the document's entry on the History page is highlighted in yellow.
Further, within Filing View, the Status Updates tab is highlighted as well. It is on this tab where the returned filing document action is indicated, and the required action is executed by selecting the transaction action button. The Returned line item within the Status Updates tab is also highlighted.
Only the Submitter can see the transaction action button(s), and only the Submitter can execute the action.
To illustrate:
The clerk may include comments to inform the filer of the required action - for example, to pay a fee.
The TrueFiling user must configure their notification settings to include returned filing documents if they want to receive a notification (email or text) that a filing document's been returned.
The court applies an expiration date to each required action. If the action is not performed by that date, the action button becomes disabled.
Note that the clerk may subsequently apply a new expiration date. As such, the updated Returned filing will once again be highlighted on the History page to indicate an action is required. Further, if your notification settings are appropriately configured, you'll receive a notification of the Returned filing.
Returned filings - multiple action options
