Here are questions filers often ask. Select the question to display the answer.
The maximum file size varies by court. There isn't a limit on the number of pages contained in a filing; however, there is a limit on the final size of the document.
What document file formats are accepted?What document file formats are accepted?
TrueFiling accepts filing documents in these formats:
Microsoft Word (DOC and DOCX)
Adobe PDF (PDF)
Plain text (TXT)
Rich Text Format (RTF)
Scanned images (TIFF, JPG, and PNG)
Open Document Text (.odt)
Regardless of a document's original file format, upon upload, the document is converted to PDF.
Bookmarks that exist in a Word file are not retained in the converted PDF. If the court you're filing in requires bookmarked PDF files, convert the Word document to a PDF file in a manner that will keep the bookmarks and then upload the PDF.
The filing deadline time is set by the court. To ensure you have the most accurate information, contact the court.
Can I cancel a filing that was submitted in error?Can I cancel a filing that was submitted in error?
You must contact the court Clerk to cancel a submitted filing.
Can I eFile in all courts?Can I eFile in all courts?
Each court determines what case types (for example criminal, civil, domestic) can be filed against in their jurisdiction using TrueFiling. Thus, not all courts will accept all case types.
To determine which case types are supported for eFiling in a given court, contact the court Clerk's office.
How do I contact the court?How do I contact the court?
Click the View Available Courts link in the lower-right corner. A dialog listing participating courts is displayed, organized by state. Contact information for each court is listed.
Can I file on another's behalf?Can I file on another's behalf?
Yes. You can file on behalf of any TrueFiling connection that has a specified user rolespecified user role. When you're creating your filing, select them as the filer. See TrueFiling Connections and Specify the Court, Case, and Filer for details.
A user role allows you to file:
As an attorney
On behalf of an attorney in your connection network
As a court reporter / recorder
As pro se (self-represented)
As none of the above
The court system's configuration determines whether the right to file on another's behalf is granted by permission or granted by default. See TrueFiling Connections for details.
If you are a member of a TrueFiling organization that is configured to file, you can file on the organization's behalf if you've been granted permission by the Organization Administrator. See File on an Organization's Behalf for details.
What's a Favorite case?What's a Favorite case?
If you access a case frequently, you can specify it as a Favorite. You can launch the Case Details page quickly by selecting the Case Number on the Favorites page.
When are charges made to my credit card?When are charges made to my credit card?
Your payment account will be charged when you submit your filings to the Court.
Yes, you'll need to update your credit card information and then resubmit your documents.
Refer to Add a New Payment Account or Edit a Payment Account for details.
All statutory fee refunds are handled directly by the court. You must contact the court and speak with a Clerk or Clerk Supervisor regarding these refunds.
Important Note: If the court refunds a payment charged for a filing, the credit card fee is not refunded.
Yes. When you're preparing to upload your filing, you can choose to serve only, file only, or serve and file.
Click here for details.
No, if you e-Serve your filing documents, TrueFiling will automatically generate a Proof of Service and submit it to the court.
Once you've uploaded a filing, select the Edit button on the Bundle Assembly page. A pane is displayed where you can specify a filing attribute such as Sealed or Confidential. This feature is not available in all courts.
It's important to understand that assigning one or more of these attributes will NOT prevent TrueFiling from serving the document. It's your responsibility to ensure that sealed or proprietary information is served only to the appropriate parties.
In some MiFILE courts, you can’t serve sealed or confidential documents, but you can file them with the court.
What's a connected document?What's a connected document?
A connected document is a separate filing associated with a filing. It functions as a "child" of the "parent" (lead) document. You'll upload a file and then connect it to the lead document.
Connected documents are permitted only if allowed by the court.
See Connect Documents.
What's a merged document?What's a merged document?
In merged documents, one or more "child" filings are appended to a "parent" filing. You'll upload a file and then merge it with the lead document.
The result is one PDF file containing all the filing documents.
Merged documents are permitted only if allowed by the court.
See Merge Documents.